02Jan
The government’s role in innovation
Introduction Innovation is a critical tool for any entity if it wants to effectively compete
01Jan
Government as a platform
Once you have the expertise, technology, and equipped government teams, it is essential to engage design thinking
26Dec
Digital business models
A model that leverages the benefits of technology to improve all aspects of the organization is a
17Nov
Customer engagement in 2020 and beyond
The fourth industrial revolution brings some interesting changes to our world. New technologies are making
14Nov
Using business model innovation to create a competitive moat
A moat is a deep, broad ditch, either dry or filled with water, that is
20Sep
Robots as customer service agents for banks?
I got to learn of Revolut a little over a year ago. Though I have
29Jul
The art of kneeling on people’s necks
Introduction Let me lay a foundation for this post first. The foundation is that we
18May
To disrupt is not the goal
The term Disruptive Strategy was coined by Prof. Clayton Christensen in the 90s. It has
16Apr
Not everything requires a response
In the always-on life we now live, there is pressure to respond to hundreds of prompts -
